Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Jan 21, 2020 - 21:37 UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted Jan 21, 2020 - 21:29 UTC
Some customers are experiencing increased latency on map tile services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Jan 21, 2020 - 21:16 UTC
This incident affected: Hosted Services (PC*MILER Web Services, ALK Maps, PC*MILER Web) and Tools & Utilities (CoPilot FleetPortal Services, Content Tools).