Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Mar 30, 2020 - 11:20 UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted Mar 30, 2020 - 09:54 UTC
Some customers are experiencing increased latency on our Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Mar 30, 2020 - 09:07 UTC
This incident affected: Hosted Services (PC*MILER Web Services, ALK Maps, PC*MILER Web Services - Route Matrix & Time Window Optimization Services, PC*MILER Web).