Increased Latency
Incident Report for Trimble MAPS
Full service has been restored and a period of stability observed. The incident has been resolved.
Posted Oct 11, 2019 - 12:02 UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Posted Oct 11, 2019 - 11:26 UTC
Some customers are experiencing increased latency with our hosted services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Posted Oct 11, 2019 - 11:18 UTC
This incident affected: Hosted Services (PC*MILER Web Services, Trimble MAPS (formally ALK Maps), PC*MILER Web Services - Route Matrix & Time Window Optimization Services, PC*MILER Web).