Trimble MAPS
Update - We are continuing to work on a fix for this issue.
Apr 2, 14:55 UTC
Update - Our North America Traffic Data Provider continues to experience a disruption in service. The supplier's Engineers have identified an issue and are working to deploy a fix.
Apr 1, 12:43 UTC
Update - We are continuing to work on a fix for this issue.
Mar 31, 12:47 UTC
Update - Our North America Traffic Data Provider continues to experience a disruption in service. Due to this, some customers are experiencing increased latency on our Routing Services when utilizing live traffic. The supplier's Engineers have identified an issue and are working to deploy a fix.

If you require immediate assistance, please contact our Support Team.
Mar 30, 16:03 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 23:14 UTC
Update - We are continuing to work on a fix for this issue.
Mar 28, 20:01 UTC
Identified - Our North America Traffic Data Provider is experiencing a disruption in service. The supplier's Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.
Mar 28, 19:59 UTC
Traffic Services Partial Outage
CoPilot Traffic ? Partial Outage
PC*MILER (On Premise) Traffic Service Partial Outage
Hosted Services Operational
PC*MILER Web Services ? Operational
ALK Maps ? Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Operational
Tools & Utilities Operational
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2020
Resolved - Starting at 4 PM EST on 4/1 some customers experienced increased latency on Routing and Content Services. This was verified as resolved at 9 PM EST on 4/1.
Apr 1, 20:00 UTC
Mar 30, 2020
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
Mar 30, 11:20 UTC
Monitoring - A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
Mar 30, 09:54 UTC
Investigating - Some customers are experiencing increased latency on our Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Mar 30, 09:07 UTC
Mar 29, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.