Trimble MAPS Status

Trimble MAPS

All Systems Operational

Traffic Services Operational

CoPilot Traffic Operational

PC*MILER (On Premise) Traffic Service Operational

Hosted Services Operational

PC*MILER Web Services Operational

Trimble MAPS (formally ALK Maps) Operational

PC*MILER Web Services - Route Matrix & Time Window Optimization Services Operational

PC*MILER Web Operational

Tools & Utilities Operational

CoPilot FleetPortal Services Operational

Licensing and Activation Services Operational

Content Tools Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2021

Notice: Scheduled Maintenance 5/15/21

Completed - The scheduled maintenance has been completed.
May 15, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:00 UTC

Scheduled - Valued customers, partners, and integrators:

This is an advanced notice of scheduled routine server maintenance on our hosted services scheduled for Saturday, May 15, between 8:00-9:00 EDT (12:00-13:00 GMT April 25, 2020).

While we expect the customer impact to be minimal, users may experience intermittent availability of the following services:

CoPilot
- Activation and In-App purchases
- Map Downloads
- Accessibility of web tools (FleetPortal, ContentTools, RouteReporter)

PC*MILER RAIL Web Services

Although performance delays may occur, no downtime is expected.

If you have any questions or concerns, please do not hesitate to reach out to us at support@trimblemaps.com for any assistance.
May 10, 18:02 UTC

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

Increased Latency

Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
May 6, 12:28 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:17 UTC

Investigating - Some customers are experiencing increased latency on the geocoding services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 6, 12:13 UTC

May 5, 2021

Increased Latency

Resolved - This incident has been resolved.
May 5, 14:59 UTC

Identified - The issue has been identified and a fix is being implemented.
May 5, 14:55 UTC

Investigating - Some customers are experiencing increased latency on the Trip Management services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 5, 14:28 UTC

May 4, 2021

No incidents reported.

May 3, 2021

Increased Latency

Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
May 3, 13:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 12:55 UTC

Investigating - Some customers are experiencing increased latency on the routing services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 3, 12:11 UTC

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.