Trimble MAPS
All Systems Operational
Traffic Services Operational
CoPilot Traffic ? Operational
PC*MILER (On Premise) Traffic Service Operational
Hosted Services Operational
PC*MILER Web Services ? Operational
Trimble MAPS (formally ALK Maps) ? Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Operational
Tools & Utilities Operational
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 15, 2021
Completed - The scheduled maintenance has been completed.
May 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:00 UTC
Scheduled - Valued customers, partners, and integrators:

This is an advanced notice of scheduled routine server maintenance on our hosted services scheduled for Saturday, May 15, between 8:00-9:00 EDT (12:00-13:00 GMT April 25, 2020).

While we expect the customer impact to be minimal, users may experience intermittent availability of the following services:

CoPilot
- Activation and In-App purchases
- Map Downloads
- Accessibility of web tools (FleetPortal, ContentTools, RouteReporter)

PC*MILER RAIL Web Services

Although performance delays may occur, no downtime is expected.

If you have any questions or concerns, please do not hesitate to reach out to us at support@trimblemaps.com for any assistance.
May 10, 18:02 UTC
May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
May 6, 12:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:17 UTC
Investigating - Some customers are experiencing increased latency on the geocoding services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 6, 12:13 UTC
May 5, 2021
Resolved - This incident has been resolved.
May 5, 14:59 UTC
Identified - The issue has been identified and a fix is being implemented.
May 5, 14:55 UTC
Investigating - Some customers are experiencing increased latency on the Trip Management services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 5, 14:28 UTC
May 4, 2021

No incidents reported.

May 3, 2021
Resolved - Full service has been restored and a period of stability observed. The incident has been resolved.
May 3, 13:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 12:55 UTC
Investigating - Some customers are experiencing increased latency on the routing services. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
May 3, 12:11 UTC
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.