ALK Technologies
Update - Service latency levels remain reduced and stable but above normal operating levels. Traffic continues to be handled by multiple redundant servers as a contingency. Engineers are currently executing a plan to fully restore service.
Mar 22, 16:56 UTC
Identified - Service latency levels remain reduced and stable but above normal operating levels. Traffic continues to be handled by multiple redundant servers as a contingency. Engineers are currently executing a plan to fully restore service.
Mar 22, 13:40 UTC
Update - Our engineers continue to investigate periods of latency on the service.
As a contingency traffic is currently being shared across multiple redundant servers to minimise the impact on production.
Mar 22, 09:21 UTC
Update - Our engineers are continuing to investigate the service latency as a matter of urgency.
Mar 22, 06:40 UTC
Update - We are currently experiencing increased latency on our services. Our team is investigating.
Mar 22, 04:00 UTC
Investigating - We are currently experiencing increased latency on our services. Our team is investigating.
Mar 22, 00:54 UTC
Traffic Services Operational
CoPilot Traffic ? Operational
PC*MILER (On Premise) Traffic Service Operational
Hosted Services Degraded Performance
PC*MILER Web Services ? Degraded Performance
ALK Maps ? Degraded Performance
PC*MILER Web Services - Route Matrix & Time Window Optimization Services ? Operational
PC*MILER Web Degraded Performance
Tools & Utilities Degraded Performance
CoPilot FleetPortal Services ? Operational
Licensing and Activation Services ? Operational
Content Tools Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 21, 2019
Resolved - This incident has been resolved. Our services have returned to optimal performance.
Mar 21, 23:43 UTC
Update - Our team is continuing to work to restore optimal performance to our services. During this time we have diverted traffic to our redundant servers. We expect a certain latency above normal.
Mar 21, 22:55 UTC
Investigating - Our team is continuing to work to restore optimal performance to our services. During this time we have diverted traffic to our redundant servers. We expect a certain latency above normal.
Mar 21, 21:37 UTC
Update - We are continuing to implement the fix for the services currently experiencing latency.
Mar 21, 20:15 UTC
Update - We are continuing to implement the fix for the services currently experiencing latency.
Mar 21, 17:56 UTC
Update - We are continuing to implement the fix for the services currently experiencing latency.
Mar 21, 16:52 UTC
Monitoring - A fix has been identified and currently is being implemented. We will monitor the results and provide additional updates.
Mar 21, 15:40 UTC
Update - Our engineers continue to apply a fix for the identified issue.
Mar 21, 14:22 UTC
Update - Our engineers continue to apply a fix for the identified issue.
Mar 21, 14:13 UTC
Update - Our engineers continue to apply a fix for the identified issue.
Mar 21, 13:08 UTC
Update - Our engineers are continuing to apply a fix for the identified issue.
Mar 21, 12:00 UTC
Identified - Our engineers have identified an issue and are currently applying a fix.
Mar 21, 10:58 UTC
Update - Our engineers continue to investigate the issue with increased service latency as a matter of urgency.
Mar 21, 10:20 UTC
Investigating - Our engineers are currently investigating an issue with increased service latency
Mar 21, 09:21 UTC
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 12:19 UTC
Update - We are continuing to monitor for any further issues.
Mar 19, 11:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 11:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 11:25 UTC
Investigating - We are currently experiencing increased latency on our reverse geocoding and location services. Our team is currently investigating.
Mar 19, 11:09 UTC
Mar 18, 2019
Resolved - This incident has been resolved.
Mar 18, 21:20 UTC
Investigating - We are currently experiencing increased latency on our reverse geocoding and location services. Our team is currently investigating.
Mar 18, 20:20 UTC
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.